The Project ED (Engineering Department) of Tele Service Co., Ltd. (TS) carries out design, engineering, supply, installation, testing, commissioning and maintenance activities for end to end execution of telecommunication systems projects.

Tele Service′s design and implementation capability ranges from simple point-to-point networks to complex communications networks designed to meet specific customer needs. Tele Service works with the client′s/consultants design team, selects the apt technology, conducts a detailed value engineering process and then provides to its customers solutions, which are both suitable and cost-effective. Highlights of Tele Service′s end to end telecommunication solutions are as below:

1. Detailed Design & Engineering: Upon award of contract, Tele Service′s engineering team commences the systems detailed design activity which involves development and generation of Functional Design Specification (FDS) document that enables verification against the design and development input and is approved by the customer prior to implementation. The FDS includes appropriate information for purchasing, product and service provision, Product acceptance criteria & Characteristics of the products as well as network engineering such as link analysis calculation and study, system availability calculations, power consumption calculations, detailed bay face and site layout drawings etc.

2. Supply Chain Management & Logistics: Upon approval of Functional Design Specification (FDS) documents, Tele Service’s supply chain management and logistics team procures and obtains deliveries of all the equipment and accessories from multiple global suppliers and partners. The supply chain management activity requires highly specialized skills and knowledge about global procurement process and procedures and the same is deeply embedded into the team at Tele Service.

3. Factory Acceptance Testing and Integration Testing: Tele Service conducts detailed factory acceptance tests of various components of system supplied. The Integrated Factory Acceptance Testing ensures reliable testing of interoperability of multiple systems in a seamless manner. The onsite interconnection of the system is staged at Tele Service’s system integration center in Muscat to simulate site conditions. Such testing methodology provides the customer with an opportunity to perform all the tests as desired to satisfy themselves of systems functionality. Modifications if any can be easily implemented prior to the dispatch of equipment at sites.

4. Installation, Testing & Commissioning: Tele Service′s dedicated team of senior engineers, engineers, supervisors and technicians has substantial experience in installation and commissioning of converged telecom networks in varied environmental and site conditions. Once the entire system is deployed at site and commissioned, system acceptance testing is conducted in presence of the customer and end to end system operation is verified in conjunction with the project design and specifications.

5. Project Management: The key to success in executing end to end turnkey solutions is superlative project management. Tele Service has a dedicated Project Management Office (PMO). Our project managers actually work as the customer′s representative inside Tele Service and drive the entire solutions delivery process as per the demands of the customer. As part of end to end telecom solutions delivery, a detailed project execution plan with schedule is prepared and followed towards defined deliverables and milestones. Regular updates of progress are provided to the designated customer representative through reports and scheduled project meetings, which also serve as the platform to resolve outstanding issues. In most cases, the end to end telecom solutions proceeds in conjunction with the customer′s overall project execution. The process involves interfacing and coordination with the multiple parties including EPCs, civil and electrical contractors, government and regulatory bodies, design consultant’s etc. Tele Service has developed in-depth experience in execution of telecom projects through years of practice in this domain. Tele Service’s highly skilled and experienced team members contribute their combined domain knowledge and experience in delivering projects on time and to the satisfaction of our valued customers.

6. As Built Documentation & Handing Over: The final and most important stage of an end to end project delivery is generation and submission of systems as-built documentation. All drawings and documents as submitted during the detailed design phase are updated to reflect as-built situation and submitted to the customer as part of the handover process. Necessary system manuals, operation manuals etc. are also prepared and handed over to the customer. Tele Service also provides optional services for long term annual maintenance of the installed systems. Interested customer’s often sign AMC (Annual Maintenance Contracts) with Tele Service for such maintenance services.

IIn addition to the above end to end telecommunications projects, Tele Service’s Telecommunication’s ED also offers the following value added services to its customers:

• Consulting Support Services: We work with the design team of our customer’s, identify their functional requirements and tailor a solution which meets the requirement to its fullest. Thanks to our extensive experience in designing end to end telecom solutions, our team’s possess substantial skills to evaluate and recommend technology which most suits the functional requirements for telecommunications and surveillance. The networks in Power, Transportation, Operators, Water and Defense sectors carry mission critical data and hence the system architecture design at the planning stage plays a very vital role. Having a system architecture which is resilient and provides very high availability is of paramount importance. It is.the in-depth understanding of these requirements within Tele Service which enables us to recommend our customers with Systems Architectures that are resilient and provide very high availability. As part of these services, we provide comprehensive solution plans for integrated telecommunications and/or surveillance systems, including design options, product evaluations and recommendations, and project implementation methodologies.
• Front End Design and Engineering Services: Tele Service’s telecom ED also provides detailed engineering services. These services are utilized by consultants, EPCs (Engineering, Procurement & Construction Contractors) and PMCs (Project Management Contractors) who turn to Tele Service for telecommunications and security/surveillance systems design. The scope of such services is to complete Front End Engineering Design (FEED) packages covering telecommunications and allied systems. Our design team works on determining the size and scope of telecom networks, evaluate and recommend various technology options, propose suitable architectures and develop specifications for the project. Our engineering team has a large database of functional and architectural layouts, mechanical and electrical drawings, block diagrams, technical specifications, interconnection drawings etc. which can be quickly customized for unique project design needs. We also develop project execution methodology, progress reporting practices, quality and inspection test planning plans, HSE compliance method statements, job hazard analysis charts, acceptance procedures etc.