Internet privacy policy

Tele Service or TS or (“we” or “us” or “our” or other similar pronouns) take your privacy matters on our top priority, seriously and it is very important to us. It is very essential for us to have your data privacy well secured and protected.
The data controller collecting the data described herein is the TS company in the visitor’s country or otherwise the TS company to which the visitor has submitted their data. Personal data collected by TS may be transferred to other individual TS company’s, which are member company’s of the worldwide TS organisation, where it is necessary to meet the purpose for which the visitor has submitted the information. By submitting data on TS’s website, the visitor is providing explicit consent to trans-border transmission of data collected on the website for the fulfilment of their voluntary requests. TS does not take any responsibility on obliging any website visitor to submit their personal or professional data by any means. This is strictly website user, visitors choice and it is completely website visitors responsibility.

Data collection

We collect only personally identifiable information that is specifically and voluntarily provided by visitors to TS’s website. TS receives limited identifiable information, such as name, Title, company address, email address, and telephone and fax numbers, visitors professional profile, curriculum vitae, Resume from website visitors. Typically, identifying information is collected to:

  • Register for certain areas of the site
  • Inquire for further information
  • Distribute requested reference materials
  • Submit resumes

Demographic (location) information, including gender and occupation, is not actively sought, but may be submitted when a visitor responds to an online job application. It is TS’s policy to limit the information collected to only the minimum information required to complete a visitor’s request. In any instance where non-mandatory information is sought, the website visitor will be notified of this at the point of collection.
Although most of the publications are provided as downloads, visitors may also have the opportunity to read through TS publications online.
Visitors are also able to send email through the site. Their messages will contain the user’s screen name and email address, as well as any additional information the user may wish to include in the message. Because we use the website as a recruiting tool, providing information about company, business services, a visit to the website may also result in the user sending a resume to an individual within TS or contact TS representative for establishing business with TS.
TS’s intention is not to seek any sensitive information through our website unless legally required for recruiting purposes. Sensitive information includes a number of types of data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; trade union membership; physical or mental health; sexual life or criminal record. We suggest that you do not provide sensitive information of this nature. If you do wish to provide sensitive information for any reason, TS accepts your explicit consent to use that information in the ways described in this privacy statement or as described at the point where you choose to disclose this information.

Use of data

A user may choose to provide personal information in the following examples:

  • Order publications
  • Submit resumes or work history information
  • Participate in “join our mailing list” initiatives
  • Contact us for further information

Information attained by the site is used only for the intended purpose stated at the time that the information is collected. This data is not shared with other entities in the network for secondary or unrelated purposes, or shared with a third party, unless otherwise disclosed at the point of collection. If there is an instance where such information may be shared, the visitor will be asked for permission beforehand.
TS makes every practical effort to avoid excessive or irrelevant collection of data. If a visitor believes the site has collected excessive information, we encourage the visitor to contact us at  info@teleservice.co.th to raise any concerns.
Except for the mailing list initiative described above, where visitors explicitly choose to receive specific TS marketing or other materials, TS will not use personal data collected from our websites to facilitate unsolicited marketing activities.

Cookies and log files

Cookies may be used on some pages of our site. “Cookies” are small text files placed on your hard drive that assist us in providing a more customised website experience. For example, a cookie can be used to store registration information in an area of the site so that a user does not need to re-enter it on subsequent visits to that area. It is TS’s policy to use cookies to make navigation of our websites easier for visitors and to facilitate efficient registration procedures. Site statistics are compiled by third parties, and therefore your IP address will be passed to third parties for statistical reporting only.
If you are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, a visitor may refuse a cookie and still fully navigate our websites, however other functionality in the site may be impaired. After termination of the visit to our site, you can always delete the cookie from your system if you wish.
In order to properly manage our website we may anonymously log information on our operational systems, and identify categories of visitors by items such as domains and browser types. These statistics are reported in the aggregate to our webmasters. This is to ensure that our website presents the best web experience for visitors and is an effective information resource.

Third parties

It is TS’s policy only to disclose information to third parties under the following circumstances:

  • As required by law through subpoena, search warrant or other legal process
  • When explicitly requested by a visitor
  • When required to deliver publications or reference materials requested by a visitor
  • When required to facilitate conferences or events hosted by a third party
  • Resumes to present to the client for establishing the hiring and employment contract

TS’s policy is to disclose information to third parties upon visitors submitting their requests . TS websites do not collect or compile personally identifying information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.

Third party links

There are several places throughout www.bigwater.consulting that may link to other websites that do not operate under www.bigwater.consulting privacy practices. When you link to other websites, TS’s privacy practices no longer apply. We encourage visitors to review each site’s privacy policy before disclosing any personally identifiable information.

Data retention

Some of the information we receive is not retained. For example, we usually do not keep mailing addresses for white papers. Contact information about visitors (such as information generated though registration for access to areas on the site) will be kept as long as the information is required to completely service the contact request or until a user requests that we delete that information. Mailing list information, discussion posts and email are kept for only the period of time considered reasonable to facilitate the visitor’s requests. Resumes are disposed of when they are either no longer under consideration, or are considered dated by our Human Resources departments.

Choices

As a policy, visitors are not required to register. In future TS website experience expands, we may require visitors to register in order to obtain a user-id and password for authentication and secure access to a transaction or certain business confidential or proprietary information services on premium websites.
Personally identifiable information provided to TS through its website is provided voluntarily by visitors. Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide instructions on the appropriate website area or in communications to our visitors; or a visitor may contact info@teleservice.co.th

Access 

We do not have any registration process, we only have contact us and the carrier to submit the visitors professional profile or resume. These cannot be accessed online. We have already mentioned in the section how we treat candidates resume and dispose when they are no longer required.
When personally identifiable information is retained, TS assumes responsibility for keeping an accurate record of the information once a visitor has submitted and verified the data. TS does not assume responsibility for verifying the ongoing accuracy of the content of personal information. When practically possible, if TS is informed that any personal data collected through a website is no longer accurate, TS will make appropriate corrections based on the updated information provided by the authenticated visitor.

Security 

TS has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction. All TS employees follow a network-wide security policy. Only authorised TS personnel are provided access to personally identifiable information and these employees have agreed to ensure confidentiality of this information.

Children 

TS understands the importance of protecting children’s privacy especially in an online environment. The TS sites covered by this privacy statement are not intentionally designed for or directed at children 13 years of age or younger. It is TS’s policy never to knowingly collect or maintain information about anyone under the age of 13.

Modifications 

TS reserves the right to modify or amend this Statement at any time. The effective date will be displayed at the beginning of this statement. To keep visitors informed, TS will notify users of changes to our Privacy Statement by prominently identifying the alteration for a period of not less than two weeks on our global home page at  www.teleservice.co.th